An Apple a (whole frickin') day

Yes, I'm aware it's been almost 5 months since my last post.

So, last night, in my rush to make a yoga class on time, I dropped my phone.  My iPhone, to be more specific.  I didn't look at my phone until I was in the car, ready to jam to my iTunes.  

Sonofa.

The phone must've hit the kitchen floor in the most perfectest (yes, it was that. perfect.) way to completely eff it up.  I've dropped this phone lots of times never and nothing like this has happened before.  I guess practice makes perfect?  I've never ever done anything like this, ever, so imagine my surprise that a) it happened in the first place and b) it was as bad as it was.  There were all these white lines going down the length of the left side of the screen.  The right side?  Perfectly intact.  I was able to text my sister "y-u-p" as those letters were all on the right side of the keyboard.  Of course, I had to hit the camera button to get the phone unlocked, then click the center button to get to the home screen, but hey, I'm resourceful.  And my iTunes worked.  So, I didn't worry and continued to my yoga class.

After some namaste-ing, I came back to the phone.  And, because of my new state of calm, expected the phone to have reset or something while I was away.  Isn't that what happens?  You do nothing and it just fixes itself?  No?  Crap.  I was, unfortunately, left with the dreaded task of telling the husband.  No amount of yoga breathing could get me out of it.

This led to a mini-lecture about how I should be more careful (a doy) and an hour phone call to Apple or ATT&T, whomever he called.  Good news was I was eligible for an upgrade.  Just had to go to the store and get a new phone.  (Yay, new phone!)

This morning, we went to AT&T.  Got the new phone (yay!).  The salesperson told me I should make an appointment at the Apple store to sync all the information from my old phone to my new phone.  Sounded easy enough.  I scheduled an appointment at the Apple store.    

That was a mistake.

The (very nice) Apple guy told me that, basically, I could do whatever I needed to do from the comforts of my home.  Smiled (nicely) and (nicely) sent me on my way.

Ugh.  Fine, whatever.

I went home and plugged my new phone into my computer. 

Error #1:  You must download the newest version of iTunes

I've been putting this off for months (years?), ever since a FB friend asked if there was a way to undo the download.  I wanted no part of that.  But, if I had to, I had to.  Clicked on "update software".

Error #2:  You have too much shit on your computer.  Remove some and you can download iTunes.

Well, hell.  How do I do that?  As it was, we had an external hard drive for our photos.  What more could I do? 

Since I had no idea how to find files to delete, I went to Apple's site to find the (very nice) tech support.

Error #3:  You must use the latest version of Firefox for Apple Support.  Or something like that.  Basically, if you're using this version of Firefox, we have bigger problems.

Oh, fercrankinaford.

After an hour on the phone - an hour of deleting files, downloading iTunes, creating new accounts, resetting the phone (twice) - tech support (nicely) sent me on my merry way. 

Is it working?  I have no idea.  According to the phone connected to the computer, I still have 7 hours remaining in my backup process to know for sure.  It's usable.  However, none of my apps are on the phone, but, then again, my darling wallpaper is there. 

That's a start, I guess.